Legal
Goods signed for by customers are taken to have been received in full and good condition unless clearly marked on the proof of delivery. The customer must submit a claim for breakages, damaged stock and shortages within 24 hours of receipt of goods. A claim can be made by contacting the customer service department or their relevant sales representative.
Returns can only be accepted within 3 months of delivery date.
Febvre can only accept current vintages for return at full price. Any product accepted for return from a previous vintage or in damaged condition is deemed not to have been returned as supplied, such items will be credited on a sliding scale.
All goods for return must be in original unopened packaging or in good merchantable condition. Goods purchased on special promotion or any other special offers are not applicable for return unless damaged or incorrectly supplied.
Customers wishing to return goods must make a request by contacting the customer service department or their relevant sales representative. Upon agreement to uplift, Febvre will produce the relevant uplift documentation. All returned goods must be accompanied by a proof of purchase (Copy of invoice /POD acting as receipt) and the relevant uplift docket. Uplift dockets must be signed by the Customer and the Febvre driver. Goods returned cialis without correct documentation will not be accepted.
Retention of Title (“all monies clause”)
Title of goods represented by each of our invoices shall only pass from Febvre & Company Limited to the buyer when the buyer has paid Febvre & Company Limited in cleared funds the invoice value of those specific goods and the invoice value of all other goods Febvre & Company Limited have sold or agreed to sell to the buyer.
Prices
All prices are nett and exclusive of VAT, which will be added at the prevailing rate and may vary depending on availability and currency fluctuations.
Payment
Invoices are due for payment 28 days from the date of invoice by direct debit. Overdue monies are liable to interest at prevailing bank rates.
Carriage
Outside Dublin and County Dublin, orders in excess of 5 cases (9L) or €400.00 are delivered free of charge. Orders in Dublin and County Dublin to the value of €200.00 and over are delivered free of charge. Carriage is payable on orders below these amounts.
Vintages
Vintages as described in our Price List are subject to stock availability and may change without notice.